Accessibility Statement

Our Commitment to Accessibility

Control-NI is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to provide equal access to information and functionality.

Statement date: June 2025
Last reviewed: June 2025
Contact: accessibility@control-ni.com

Accessibility Standards

Web Content Accessibility Guidelines (WCAG)

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

Perceivable
  • Alternative text for images
  • Sufficient color contrast ratios
  • Resizable text up to 200%
  • No content that flashes
Operable
  • Keyboard accessible navigation
  • No time limits on content
  • Clear page titles and headings
  • Focus indicators visible
Understandable
  • Plain language content
  • Consistent navigation
  • Error identification and suggestions
  • Predictable functionality
Robust
  • Valid HTML markup
  • Screen reader compatibility
  • Semantic structure
  • Compatible with assistive technologies
Accessibility Features

Navigation & Structure

  • Skip navigation links
  • Logical heading hierarchy
  • Breadcrumb navigation
  • Consistent page layout
  • Clear link descriptions

Visual Design

  • High contrast color scheme
  • Scalable fonts and interface
  • Focus indicators on interactive elements
  • Alternative text for images
  • Color is not the only visual means of conveying information

Keyboard Navigation

  • All functionality accessible via keyboard
  • Logical tab order
  • Keyboard shortcuts available
  • No keyboard traps
  • Visible focus indicators

Content & Language

  • Plain, clear language
  • Defined page language
  • Meaningful error messages
  • Descriptive form labels
  • Consistent terminology
Assistive Technology Compatibility

Our website is designed to work with commonly used assistive technologies:

Screen Readers

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)
  • Dragon NaturallySpeaking

Other Technologies

  • Voice recognition software
  • Switch navigation devices
  • Head tracking systems
  • Eye-tracking software
  • Alternative keyboards
Keyboard Shortcuts

The following keyboard shortcuts are available throughout the website:

Alt + MSkip to main content
Alt + NSkip to navigation
Alt + COpen live chat
Alt + PCall office phone
Alt + EEmergency contact
TabNavigate forward
Known Limitations

We are aware of the following accessibility limitations and are working to address them:

  • Some third-party embedded content may not fully meet accessibility standards
  • Complex data tables could benefit from additional navigation features
  • Some PDF documents are being updated to improve accessibility
  • Video content is being updated with captions and transcripts

If you encounter any accessibility barriers, please contact us so we can assist you and work to resolve the issue.

Testing & Feedback

Regular Testing

We regularly test our website using automated accessibility testing tools and conduct manual testing with assistive technologies. We also work with users who have disabilities to gather feedback on the user experience.

Continuous Improvement

Accessibility is an ongoing effort. We are committed to continually improving the accessibility of our website and welcome feedback from our users.

Contact & Support

Accessibility Support

If you experience any difficulty accessing our website or would like to request information in an alternative format, please contact us:

Phone Support

+44 (0) 2890 431830

Email Support

accessibility@control-ni.com

Alternative Formats Available
  • Large print documents
  • Audio descriptions
  • British Sign Language interpretation
  • Easy read versions
  • Braille materials
Regulatory Information

Legal Requirements

This accessibility statement applies to the Control-NI website and demonstrates our commitment to meeting the requirements of:

  • The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
  • The Equality Act 2010
  • The Disability Discrimination Act 1995
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Complaints Process

If you are not satisfied with our response to your accessibility concerns, you can contact the Equality and Human Rights Commission (EHRC) or the Equality Commission for Northern Ireland.